Privacy policy

Last updated: 2 October 2026

Nordly operates this store and website, including the information, content, features, tools, products and services, to provide you, the customer, with a shopping experience (the “Services”). Nordly is powered by Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use, make a purchase or another transaction through the Services, or communicate with us. If our Terms of Service conflict with this Privacy Policy, this Privacy Policy takes precedence in relation to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read it and understand the collection, use and disclosure of your information described here.

Personal information we collect or process

“Personal information” means information that identifies or can reasonably be linked to you or another person. It does not include information collected anonymously or anonymised so that it cannot identify or be linked to you. Depending on your interaction with the Services, where you live and what applicable law permits or requires, we may collect or process the following categories of personal information, including inferences drawn from that information:

  • Contact details: your name, address, billing address, shipping address, telephone number and email address.
  • Financial information: credit card, debit card and financial account numbers, card payment information, financial account information, transaction details, payment method, payment confirmation and other payment details.
  • Account information: your username, password, security questions, preferences and settings.
  • Transaction information: items you view, add to your cart or wish list, purchase, return, exchange or remove, and past transactions.
  • Communications with us: information you include in communications with us, such as when you submit an enquiry to customer support.
  • Device information: information about your device, browser or network connection, IP address and other unique identifiers.
  • Usage information: information about your interaction with the Services, including how and when you interact with or navigate them.

Sources of personal information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us or provide your personal information;
  • Automatically through the Services, including through your device when you use our products or services or visit our websites, and through cookies and similar technologies;
  • From our service providers, including when we engage them to implement certain technology and when they collect or process your personal information on your behalf;
  • From our partners or third parties.

How we use your personal information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • Providing, personalising and improving the Services. We use your personal information to provide the Services and fulfil our contract with you; process payments; fulfil orders; remember your preferences and items of interest; send account notifications; process purchases, returns, exchanges or other transactions; create, maintain and manage your account; arrange shipping; facilitate returns and exchanges; allow you to post reviews; and create a personalised shopping experience, such as recommendations related to your purchases. This may include using your personal information to personalise and improve the Services.
  • Marketing and advertising. We use your personal information for marketing and advertising, such as sending marketing, advertising and promotional communications by email, text message or post, and displaying online advertisements for products and services within our Services or on other websites, including based on items you previously purchased or added to your cart and other activity within the Services.
  • Security and fraud prevention. We use your personal information to authenticate your account; provide a secure payment and shopping experience; detect, investigate or act against potentially fraudulent, illegal, unsafe or harmful activity; and protect public safety and our services. If you use the Services and register an account, you are responsible for protecting your credentials. We recommend that you do not share your username, password or other login details with anyone.
  • Communicating with you. We use your personal information to provide customer support, respond to you, offer effective services and maintain our business relationship with you.
  • Legal reasons. We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from authorities or government agencies; investigate or participate in testimony, potential or ongoing litigation or other legal proceedings; and enforce or investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. These circumstances may include:

  • With Shopify, vendors and other third parties that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, storage, fulfilment and shipping.
  • With business and marketing partners to provide services and marketing advertisements. For example, we use Shopify to offer personalised advertisements with third-party services based on your online activity across different merchants and websites. Our business and marketing partners use your information according to their own privacy policies. Depending on where you live, you may have the right to ask us not to share your information for personalised advertising based on activity across different merchants and websites. You may opt out here.
  • When you direct or authorise us to disclose certain information to third parties, such as to ship your products, or when you use social media widgets or login integrations.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy; to comply with legal obligations, including responding to subpoenas, search warrants and similar requests; to enforce our terms or policies; and to protect or defend the Services, our rights and those of our users or others.

Relationship with Shopify

The Services are powered by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve them for you. Information you submit to the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than your own to provide and improve the Services. To help protect, grow and improve our business, we also use certain enhanced Shopify features that incorporate data and information received through your interactions with our store, other merchants and Shopify. To provide these features, Shopify may use personal information collected from your interactions with our store, other merchants and Shopify itself. In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights relating to its use for these purposes. For more information about how Shopify uses your personal information and the rights you may have, see Shopify's Consumer Privacy Policy. Depending on where you live, you may exercise certain rights through Shopify's Privacy Portal.

Third-party websites and links

The Services may link to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you may need to accept their privacy and security policies and other terms. We do not guarantee and are not responsible for those sites' privacy or security, or for the accuracy, truthfulness or reliability of their information. Information you provide in public or semi-public settings, including on third-party social platforms, may be viewable by other users of the Services and/or users of those platforms, without restrictions on its use by us or third parties. Including a link does not imply our endorsement of the platform's content, owners or operators, except as disclosed in the Services.

Children's information

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, contact us using the details below to request its deletion. As of this Privacy Policy's effective date, we have no knowledge that we “share” or “sell” personal information of individuals under 16, as those terms are defined in applicable law.

Security and retention

No security measure is perfect or impenetrable, and we cannot guarantee absolute security. Information you send to us may also be insecure during transmission. We recommend using only secure channels to communicate sensitive or confidential information.

How long we retain personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce other contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the following rights relating to your personal information. These rights are not absolute, may apply only in certain circumstances, and we may decline your request as permitted by law.

  • Right to access / know. You may have the right to request access to personal information we hold about you.
  • Right to delete. You may have the right to request that we delete personal information we hold about you.
  • Right to correct. You may have the right to request correction of personal information we hold about you.
  • Right to portability. You may have the right to receive a copy of your personal information and request its transfer to a third party, in certain circumstances and subject to exceptions.
  • Right to opt out of sale or sharing for targeted advertising. Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of your personal information or its processing for “targeted advertising”, as defined in applicable privacy laws. You can opt out here. If you visit our website with the Global Privacy Control opt-out preference enabled, we will automatically treat it as an opt-out request for the device and browser you use to visit the website. If we can associate the device sending the signal with a Shopify account, we will apply the opt-out request to that account too. For more information, visit globalprivacycontrol.org. Apart from Global Privacy Control, we do not recognise other “Do Not Track” signals that may be sent by your browser or device.
  • Managing communication preferences. We may send promotional emails, and you may opt out at any time using the unsubscribe option in our emails. If you opt out, we may still send non-promotional emails, such as messages about your account or orders.

If you live in the United Kingdom or European Economic Area, subject to restrictions and limitations under local law, you may also exercise the following rights:

  • Objecting to and restricting processing: you may have the right to ask us to stop or restrict processing of your personal information for certain purposes.
  • Withdrawing consent: where we rely on consent to process your personal information, you have the right to withdraw it. Withdrawal will not affect the lawfulness of processing based on consent before it was withdrawn.

You may exercise these rights where indicated in the Services or by contacting us using the details below. For more information about how Shopify uses your personal information and the rights you may have, including in relation to data processed by Shopify itself, visit privacy.shopify.com/en.

We will not discriminate against you for exercising these rights. Before processing a request, we may need to verify your identity as permitted by applicable law. You may designate an authorised agent to make requests on your behalf in accordance with applicable law. Before accepting a request from an agent, we will require proof that you authorised them and may ask you to verify your identity directly. We will respond within a reasonable time as required by applicable law.

Complaints

If you have complaints about how we process your personal information, contact us using the details below. Depending on where you live, you may have the right to appeal our decision by contacting us, or to raise your complaint with your local data protection authority. A list of responsible EEA supervisory authorities is available here.

International transfers

We may transfer, store and process your personal information outside your country of residence.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant UK authorities, unless the transfer is to a country deemed to provide an adequate level of protection.

Changes to this Privacy Policy

We will update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory purposes. We will post the updated policy on the website, revise the “Last updated” date and provide notice as required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or wish to exercise any rights available to you, email sandeep28febra@gmail.com or contact us at Via Oglio 10, 46044 Goito MN, Italy. For the purposes of applicable data protection laws, we are the controller of your personal information.